Customer Care Priority

Communication language

How to advertise Services per
channel’ Guide. Customer-friendly contact rules


Child protection policy
No political, religious or offensive topics


Double opt-in capabilities
Clear registration keywords
Welcome messages, user registration status, TC’s links

Subscription Reminder

Reminders providing price point, INFO command and opt-out command every 3 user charges


Predefine attempts
Refunds management

Subscription Cancellation

STOP ALL commands
Intelligent un-subscription keywords support
Manual un-subscription process
Automatically un-subscription non charged for period of 60 calendar days

Data Management

Privacy protection of data for no more than 90 days

Complaint Management

Complaints threshold definition <0.5%
Ongoing monitoring via various channels.

Have a Question?

Please reach out to us if you have any questions. We're always happy to take your calls and reply your emails.