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Terms of Service

The MindRayTerms of Service

These Terms govern your access to and use of MindRay, including its websites, telecom digital content services, partnership channels, support, and related services offered by Mindray Technologies Limited. By using the service, you agree to these Terms.

Foundation

Acceptance of Terms

By accessing or using MindRay, you agree to be bound by these Terms and any policies or guidelines expressly incorporated by reference. If you use the service on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms.

If you do not agree, do not access or use the service.

Access

Eligibility & Accounts

You must be legally capable of entering into a binding agreement to use the service. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

  • Provide accurate and current account information.
  • Keep your credentials secure.
  • Notify us promptly of any unauthorized access or suspected breach.
  • Use the service in compliance with applicable law.
What we provide

The Service

MindRay provides telecom-focused digital content, engagement, support, partner, reporting, integration, and related services that we make available from time to time.

Certain capabilities may be subject to product-specific terms, usage limits, or documentation. We may update, improve, replace, or discontinue parts of the service as needed.

Commercial terms

Billing & Subscriptions

Paid plans may be offered on a subscription basis or under a separate order form. Unless otherwise stated in writing, fees are non-refundable except where required by law.

  • You authorize us to charge all applicable fees and taxes to your payment method.
  • Subscriptions may renew automatically unless canceled in accordance with plan terms.
  • We may suspend paid capabilities for overdue amounts after reasonable notice.
Guardrails

Acceptable Use

You may use the service only in compliance with these Terms, applicable law, and any documentation or usage policies we provide.

  • Reverse engineer, probe, or interfere with the platform or underlying systems.
  • Upload malware, harmful code, or content designed to disrupt service integrity.
  • Use the service to violate law, infringe rights, or misappropriate confidential information.
  • Automate abusive access, scrape data at scale, or bypass usage restrictions or rate limits.
  • Generate or distribute deceptive, fraudulent, harassing, or harmful content through the service.
  • Use the service to build or benchmark a competing product without our prior written consent.
Ownership

Intellectual Property

The service, including its software, interfaces, design, trademarks, logos, documentation, and underlying technology, is owned by Mindray Technologies Limited or its licensors and is protected by intellectual property and other applicable laws.

Your material

Your Content & Data

You retain ownership of content, data, files, prompts, inputs, and other materials you submit or upload through the service (“User Content”). You grant us a limited, non-exclusive license to host, process, transmit, and display User Content solely to operate, secure, maintain, improve, and provide the service.

You represent that you have all rights necessary to provide User Content and that your use of the service does not violate law or third-party rights.

Trust

Privacy & Security

Our collection and use of personal information is described in our Privacy Policy. We use commercially reasonable safeguards designed to protect the service and customer data, but no system is completely secure.

Integrations

Third-Party Services

The service may interoperate with third-party products, websites, APIs, or integrations. Your use of third-party services is governed by their own terms and privacy practices, not ours.

Important note

Service Data

Certain services may include forecasts, recommendations, campaign materials, content summaries, or partner-provided materials. These materials may be incomplete, inaccurate, or unsuitable for a particular market and should be reviewed before use.

Living product

Availability & Changes

We may update, improve, change, or discontinue all or part of the service at any time. We do not guarantee uninterrupted availability or that every feature will remain available forever.

Exit rights

Termination

You may stop using the service at any time. We may suspend or terminate your access if we reasonably believe you violated these Terms, created risk, failed to pay fees when due, or if required by law.

Read carefully

Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MINDRAY TECHNOLOGIES LIMITED DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Risk allocation

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MINDRAY TECHNOLOGIES LIMITED AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUES, DATA, OR USE, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO US FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Your responsibilities

Indemnification

You will defend, indemnify, and hold harmless Mindray Technologies Limited, its affiliates, and their respective officers, directors, employees, and agents from and against claims, liabilities, damages, losses, costs, and expenses arising out of or relating to your User Content, your misuse of the service, or your violation of these Terms or applicable law.

Legal framework

Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria, excluding its conflict of laws principles. Any dispute arising out of or relating to these Terms or the service will be resolved exclusively in the state or federal courts located in Delaware.

Need help?

Contact

Questions about these Terms, billing, compliance, or the service may be sent to [email protected].

Website: https://mindraytech.com

Quick answers

The essentials, kept simple.

Can MindRay suspend an account?

Yes. We may suspend or restrict access to protect the platform, investigate misuse, comply with law, or prevent harm to users, customers, or third parties.

Who owns content uploaded to the platform?

You retain ownership of your content. You grant MindRay a limited license to host, process, transmit, and display that content only as needed to operate and improve the service in accordance with these Terms and our Privacy Policy.

Do content or service recommendations come with guarantees?

No. Recommendations, projections, and service materials must be reviewed by the receiving operator or partner before they are used commercially.

What happens if the Terms change?

We may update these Terms from time to time. If a change is material, we will use reasonable efforts to provide notice before it takes effect.

MindRay
Your privacy matters.

Questions about these Terms or your use of MindRay?

Contact our team at [email protected] and we’ll point you in the right direction.

Telecom content and engagement
MindRay LogoMindRay Technologies Limited

Operator-branded digital content and engagement services for telecom growth.

MindRay helps operators and digital partners acquire users, distribute relevant content, and build recurring digital revenue across African markets and device tiers.

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Digital content and engagement solutions for African telecom growth.

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Products

Mindray’s product portfolio translates content categories into operator-ready services, built for market and mobile network operator.

Operator Solutions

Mindray partners with telecom operators to deploy digital content and subscriber engagement services that are built for local adoption and scalable revenue growth. Services support acquisition campaigns, branded digital content, channel optimization and content models that increase ARPU, improve retention and deepen engagement.

Partners

Work with MindRay on content sourcing, localization and telecom distribution.

Partners
Company

Telco-integrated digital services and content engagement company.

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